Before starting make sure that you have the following. If you don't have everything, contact technical support for any missing information:
- Email Address to add
- Username(your full email address)
- Password (it is case sensitive!)
- Incoming mail PORT (IMAP 993 with SSL or POP 995 with SSL)
- Outgoing mail PORT (587 with TLS)
Thunderbird E-Mail Setup (Automatic)
- Download and install the latest version of Mozilla Thunderbird (if you already have an older version installed, please upgrade to the latest version). https://www.thunderbird.net/en-GB/download/
- Launch the program and you will first see this screen
- Enter Your Name, email address and Password then Click Done
- If all information is entered correctly you will be re-directed to your new Inbox
- Keep in mind that it may take some time to download all email and folders (depends on how many messages you have on the server)
Thunderbird E-Mail Setup (Manual)
- Open Mozilla Thunderbird
- Click on the 3 black lines in the upper-right hand corner
- Move the cursor down to Options and Click on the arrow
- Click Account Settings
- Click Account Actions
- Click Add Mail Account
- Enter Your Name, email address and Password then Click Manual Config
- Complete all fields in yellow
- Click Re-Test
- If you do not receive any error messages click Done to finish the setup
- Complete all fields in Yellow
- Click Re-Test
- If you do not receive any error messages click Done to finish the setup
- Click OK
- If all information is entered correctly you will be re-directed to your new Inbox
- Keep in mind that it may take some time to download all email and folders (depending on how many messages you have on the server)
- If you have multiple email accounts just repeat the process with each additional email address
